Our Most Recent Service Reviews
They were amazing, I had an issue with my pipes, within 2 hours they scheduled someone to come. Damon was great and very knowledge able. I will be using them again for sure.
William was a gentleman, explaining how the process goes and for being understanding my getting upset!! š
Amazing Service, Tech was on time very clean and helpful. HIGHLY recommend them they now have a longtime customer.
The technicians, Alex and Colin arrived in a timely manner and were very professional and courteous. I was very pleased with the final results.
Warning... Be aware. Tech, Adam, went to one of our commercial sites for a routine HVAC PM and filter change. Tech told us the unit had a carbon monoxide leak and he had to shut the unit off and tag it. The unit could not be repaired and must be ...replaced. Without offering any pricing, Adam insisted we give him approval to repalce the unit while he was still on site. Unfortunately, due to the terms with our client and their lease, we need to have an estimate submitted for approval. While waiting for the estimate Evergreen tried to charge us $199 to go to site and then another $250 to change 4 filters on a unit at another location. We deceided not to use them for this work or any future work due to their pricing. Adam has called the location, told them they are all going to die multiple times and has shown up on site demanding their corporate contact information so he can get the approval to do the work, all the while we have never received any pricing to complete this work. Adam, has called and told the staff he is the only one that can turn their heat on and if anyone else turns it on they are all going to die. He has tried to tell them we refuse to pay him to make the repairs, which is also untrue since again he has never given us a price to approve or deny. I have had to call their office 2 times today and once yesterday and everytime I speak with Bianca, there is no management or owners "in the office" to speak with regarding these issues and she puts me on hold to come to back and says that "no one is available now, but she will give them a message" or not come back to the phone at all. This is extemely bizarre and unprofessional behavior. Our company works with vendors all over the country and we have never experienced this. We have instructed Evergreen that they are not awarded the job and that we have contacted another provider to make repairs. We have asked the to stop contacting the staff and even had to tell them that if they do not stop we will be contacting the local police.Read More...
Kevin did a great Job coming out and helping me fix my furnace. I will be recommending their services to my friends and family. Thank you Evergreen Services!
Excellent service completed maintenance on my sump pump and back up battery pump. William was on time professional and neat. Completed service with no issue. Highly recommended
I moved to RI 4 years ago into a 96 year old house. The oil burner is on its last legs, and Iāve used Evergreen for about 4 separate issues. I am impressed with their expertise, quick response, and in every case, theyāve fixed every single issue. ...Highly recommend!!!Read More...
I honestly cannot say enough good things about this company. Literal life savers!!!! I had a new high efficiency heating unit installed by a different company six years ago. It has been nothing but trouble. Recently they told me I needed a new unit. ...I contacted a few other companies to give me a second opinion and estimate for a new unit. Bianca from Evergreen got back to me right away and was the only company that sent an actual technician (Adam) to look at it. He came on Monday night and, unfortunately, not only confirmed I needed a new unit, but informed me my current one was emitting unsafe levels of carbon monoxide. He had to shut it down. He not only gave me a price for a new unit 10k less than one of other companies I contacted, but had a crew there the next morning to start the install. Kyle was there with a helper right on time on Tuesday morning to start. He finished it on Wednesday afternoon. I am up and running and now feel SAFE and warm. This company is AWESOME!!!!! I am so glad I am now dealing with this company. If you need help with your heating system do yourself a favor and start with Evergreen. You won't need to go anywhere else. Thank you to all the people at Evergreen.Read More...
Weāve relied on Evergreen for 30 years ā in our old two-family home in Providence and now, and now in our retirement condo in Pawtucket. Evergreen recently installed a tankless hot water heater and heat pump in our condo. The heat pump qualified for ...a federal rebate, ant it delivers the most consistently comfortable heat yet. Evergreen has always delivered all the strengths of a family-owned and operated business. All of their workers deliver top quality installation and service. We particularly appreciate the fact that they hire and train a racially diverse workforce. They have provided more than a decade of experience solving our plumbing and heating issues with their impressive knowledge of old and new technologies and the respectful way their teams work together. Our thanks to the entire team who have helped us on our projects from the beginning: John, Joe, Marianna, Bianca, William, Jake, John, Kyle, Jacob, Adam, and certainly more whose names we missed.Read More...